1. Returns and Exchanges
We accept returns within 30 days of delivery if:
- Items are unused and unworn
- Original tags and packaging are intact
- Proof of purchase is provided
Non-returnable items: intimate apparel, swimwear, and clearance items.
2. Return Process
Contact: [email protected]
Include:
- Order number
- Item details
- Reason for return
3. Return Shipping
- Company fault → we cover shipping
- Customer reason → customer pays
4. Refunds
- Processed within 3–5 business days after approval
- May take additional time depending on bank
5. Missing Refunds
Check your bank first, then contact us.
6. Damaged Items
Report within 7 days with photo/video proof.
7. Order Cancellation
Allowed within 24 hours before shipping.
8. Contact
Email: [email protected]